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Gravity IOM

Experience GRAVITY Like Never Before!

Experience GRAVITY Like Never Before!Experience GRAVITY Like Never Before!Experience GRAVITY Like Never Before!

Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.


Common items in a terms and conditions agreement allow you to:

  • Withdraw and cancel services, and make financial transactions.
  • Manage customer expectations, such as liability for information errors or website downtime.
  • Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
  • Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
  • Disable user accounts.
  • Write down any other terms or conditions that protect you or your audience.

Refund Policy

 

Sessions can be rearranged within 72 hours of the original booked session on a like-for-like basis, at no additional cost, subject to availability. 


Customer cancellation with more than 72 hours notice prior to the session will be refunded in full, less any bank charges incurred.


Customer cancellation within 24-48 hours notice is subject to a 25% cancellation fee.


Customer cancellation within 24 hours notice is subject to a 50% cancellation fee.


Customer cancellation/no show on the day is subject to 100% cancellation fee


In the event that we need to cancel the session, for example due to bad weather, you will be refunded in full or offered to rearrange to an alternative date.  

Termination of a Session

 

We reserve the right to terminate a session for reasons including, but not limited to, if anyone in the party is riding dangerously, not following instructions, is unable or unfit to operate the machine safely or who we believe is under the influence of drugs or alcohol.  


If a session is terminated due to the above, you will not be entitled to a refund.

  • Terms and Conditions
  • Privacy Policy

Gravity IOM Limited

+44 (0)7624 250 450

Copyright © 2021 Gravity IOM Limited - All Rights Reserved.

Welcome to your next adventure!

Is the weather looking good and you're thinking about booking for today?  Or in less than 24 hours of the advertised session time?  Our booking system requires 24 hours notice, so just give us a call on 07624 250450 and we'll see what we can do :-)


Additional days and sessions can also be accommodated that aren't already listed on our booking system.  Just get in touch to discuss!