Refund Policy
Sessions can be rearranged within 72 hours of the original booked session on a like-for-like basis, at no additional cost, subject to availability.
Customer cancellation with more than 72 hours notice prior to the session will be refunded in full, less any bank charges incurred.
Customer cancellation within 24-48 hours notice is subject to a 25% cancellation fee.
Customer cancellation within 24 hours notice is subject to a 50% cancellation fee.
Customer cancellation/no show on the day is subject to 100% cancellation fee
In the event that we need to cancel the session, for example due to bad weather, you will be refunded in full or offered to rearrange to an alternative date.
Termination of a Session
We reserve the right to terminate a session for reasons including, but not limited to, if anyone in the party is riding dangerously, not following instructions, is unable or unfit to operate the machine safely or who we believe is under the influence of drugs or alcohol.
If a session is terminated due to the above, you will not be entitled to a refund.
Coming Soon!
Feel free to take a look around whilst we make the finishing touches.
We look forward to welcoming you soon.